1.1. Membership subscriptions are billed repeatedly unless canceled before the renewal date. 1.2. Subscription fees are non-refundable once a billing cycle has started. 1.3. Members can upgrade their subscription plans at any time. The upgrade fee will be prorated based on the remaining billing cycle. 1.4. Downgrades will take effect in the next billing cycle, and no refunds or partial credits will be issued. 1.5. Subscription benefits are exclusive to the registered user and cannot be shared or transferred. 1.6. If payment fails, access to membership benefits will be suspended until payment is made. 1.7. We reserve the right to modify subscription pricing, features, or availability with prior notice.
2. Product Purchase
2.1. All product prices are listed in the applicable currency and may be subject to taxes, duties, and fees. 2.2. Orders are confirmed only after successful payment processing. 2.3. Customers are responsible for providing accurate billing and shipping details. We are not liable for issues arising from incorrect information. 2.4. Digital products and services are delivered instantly unless otherwise specified. 2.5. Physical product purchases may be subject to return and refund policies as stated separately. 2.6. Any unauthorized chargebacks will result in account suspension and legal action where necessary.
3. Shipping & Delivery
3.1. We offer various shipping methods, and delivery times depend on the selected option and location. 3.2. Estimated delivery dates are provided for guidance and are not guaranteed. 3.3. Shipping costs are calculated at checkout and may vary based on the destination and item weight. 3.4. Customers will receive tracking information once an order has been shipped. 3.5. We are not responsible for delays caused by third-party couriers, customs, or unforeseen circumstances. 3.6. If a package is lost or damaged during transit, customers must report the issue within 7 days of the estimated delivery date. 3.7. Orders marked as delivered by the courier are considered fulfilled, and disputes must be handled directly with the shipping provider.
4. Wallet Funding
4.1. Users can fund their wallets through accepted payment methods listed on our platform. 4.2. Wallet funds are non-refundable and cannot be withdrawn or transferred to another account. 4.3. Wallet balance can only be used to purchase services or products available on our platform. 4.4. We reserve the right to suspend or investigate transactions suspected of fraud or abuse. 4.5. If a payment method used to fund a wallet is later found to be fraudulent, we may revoke the credited amount and take necessary legal action.
5. Gift Cards
5.1. Gift cards are available for purchase and are redeemable only on our platform or specified merchants. 5.2. All gift card sales are final. No refunds or exchanges are allowed. 5.3. Customers must ensure the correct email or recipient details are entered, as we are not responsible for incorrect deliveries. 5.4. Gift cards expire after a certain period, which will be stated at the time of purchase. 5.5. We are not responsible for lost, stolen, or unauthorized use of gift cards. 5.6. Any misuse or fraudulent activity involving gift cards will result in account suspension and legal action.
1. Subscription & Upgrades
1.1. Membership subscriptions are billed repeatedly unless canceled before the renewal date.
1.2. Subscription fees are non-refundable once a billing cycle has started.
1.3. Members can upgrade their subscription plans at any time. The upgrade fee will be prorated based on the remaining billing cycle.
1.4. Downgrades will take effect in the next billing cycle, and no refunds or partial credits will be issued.
1.5. Subscription benefits are exclusive to the registered user and cannot be shared or transferred.
1.6. If payment fails, access to membership benefits will be suspended until payment is made.
1.7. We reserve the right to modify subscription pricing, features, or availability with prior notice.
2. Product Purchase
2.1. All product prices are listed in the applicable currency and may be subject to taxes, duties, and fees.
2.2. Orders are confirmed only after successful payment processing.
2.3. Customers are responsible for providing accurate billing and shipping details. We are not liable for issues arising from incorrect information.
2.4. Digital products and services are delivered instantly unless otherwise specified.
2.5. Physical product purchases may be subject to return and refund policies as stated separately.
2.6. Any unauthorized chargebacks will result in account suspension and legal action where necessary.
3. Shipping & Delivery
3.1. We offer various shipping methods, and delivery times depend on the selected option and location.
3.2. Estimated delivery dates are provided for guidance and are not guaranteed.
3.3. Shipping costs are calculated at checkout and may vary based on the destination and item weight.
3.4. Customers will receive tracking information once an order has been shipped.
3.5. We are not responsible for delays caused by third-party couriers, customs, or unforeseen circumstances.
3.6. If a package is lost or damaged during transit, customers must report the issue within 7 days of the estimated delivery date.
3.7. Orders marked as delivered by the courier are considered fulfilled, and disputes must be handled directly with the shipping provider.
4. Wallet Funding
4.1. Users can fund their wallets through accepted payment methods listed on our platform.
4.2. Wallet funds are non-refundable and cannot be withdrawn or transferred to another account.
4.3. Wallet balance can only be used to purchase services or products available on our platform.
4.4. We reserve the right to suspend or investigate transactions suspected of fraud or abuse.
4.5. If a payment method used to fund a wallet is later found to be fraudulent, we may revoke the credited amount and take necessary legal action.
5. Gift Cards
5.1. Gift cards are available for purchase and are redeemable only on our platform or specified merchants.
5.2. All gift card sales are final. No refunds or exchanges are allowed.
5.3. Customers must ensure the correct email or recipient details are entered, as we are not responsible for incorrect deliveries.
5.4. Gift cards expire after a certain period, which will be stated at the time of purchase.
5.5. We are not responsible for lost, stolen, or unauthorized use of gift cards.
5.6. Any misuse or fraudulent activity involving gift cards will result in account suspension and legal action.